Fanstribe Private Limited ("Fanstribe") is concerned about the privacy of its users (whether registered or unregistered) accessing services or purchasing items on the Fanstribe platform (“Platform”).

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The terms “We” / “Us” / “Our” refer to Fanstribe and the terms "You" / "Your" / "Yourself” refer to the users (whether registered or non-registered).

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Fanstribe has provided this Privacy Policy (“Policy”) to familiarise You with:

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• The type of information that Fanstribe collects from You;

• The purpose for collection of such information from You;

• Fanstribe’s information security practices and policies; and

• Fanstribe’s policy on sharing Your Information with third parties;

 

The purpose of this Policy as amended from time to time, is to give You an understanding on how We intend to collect, process, store, transfer and use the information that You provide to us. This Policy should be at all times read along with the Terms of Use Terms and Conditions of the Platform.

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Kindly note that this Policy may be amended / updated from time to time. Upon amending / updating the Policy, We will accordingly amend the date below. We suggest that You regularly check this Policy to apprise Yourself of any updates. Your continued engagement with Fanstribe will imply Your acceptance of such updates to this Policy.

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1. Personal Information collected

Personal Information is data collected that can be used to uniquely identify or contact You.

Personal Information for the purposes of this Policy may include Your name, address, telephone number, date of birth, gender, profession, income, and e-mail address.

Such Personal Information may be collected in various ways including during the course of You availing Fanstribe’s services on the Platform.

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2. Purpose for collecting Your Information

Fanstribe collects Your Information for various purposes, including the following:

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• to facilitate Your use of the Platform;

• to enable the functioning of Fanstribe’s business and the Platform;

• to respond to Your inquiries or fulfil Your requests for Information about the various products and services offered on the Platform;

• to provide You with Information about products and services available on the Platform and to send You Information, materials, and offers from Fanstribe;

• to send You important Information regarding the Platform, changes in Platform Terms of Use, policies and/or other administrative Information;

• to send You surveys, newsletters, marketing or promotional communications that Fanstribe believes may be of interest to You;

• to personalize Your experience on the Platform and other websites/platforms operated by Fanstribe or Platforms associated with Fanstribe by presenting advertisements, products and offers tailored to Your preferences;

• to help You address Your problems incurred on the Platform including addressing any technical problems;

• if You purchase any product or avail of any service from the Platform, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;

• for proper administration of the Platform;

• to conduct internal reviews and data analysis for the Platform (e.g., to determine the number of visitors to specific pages within the Platform);

• to improve the services, content and advertising on the Platform;

• to protect the integrity of the Platform;

• to respond to judicial process, court orders, requisitions by law enforcement agencies, to establish or exercise our legal rights or defend against legal claims, or as permitted by law;

• to conduct analytical studies on various aspects including user behaviour, user preferences etc.;

• to brand owners who may need to contact customers who have bought products from the Platform;

• (Collectively referred to as (“Purposes”))

• We may also remove all the personally identifiable information and use the rest of the data / information for historical or statistical purposes.

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3. Sharing of Your Information

Fanstribe may transfer, share, part with all or any of Your Information, across borders across the world with Fanstribe’s affiliates / agents / third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law.

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You acknowledge that some countries where Fanstribe may transfer Your Information may not have data protection laws which are as stringent as the laws of Your own country. You acknowledge that it is adequate that when Fanstribe transfers Your Information to any other entity within or outside Your country of residence, Fanstribe will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Policy or Indian data protection regulation.

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4. Links to third party websites

Links to third-party advertisements and third-party website, applications, products or services may be displayed on the Platform which are operated by third parties and are not controlled by, or affiliated to, or associated with, Fanstribe unless expressly specified on the Platform. Fanstribe does not provide any of Your Personal Information to these third-party websites or advertisers.

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Fanstribe is not responsible for any form of transmission, whatsoever, received by You from any third-party website. Accordingly, Fanstribe does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third-party websites, nor does Fanstribe control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third-party websites. The inclusion or exclusion does not imply any endorsement by Fanstribe of the third-party websites, the website's provider, or the information on the website. The Personal Information provided by You to such third-party websites shall be governed in accordance with the privacy policies of such third-party websites and it is recommended that You review the privacy policy of such third-party websites prior to using such websites.

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5. Disclosures

We may share Your Personal Information as follows:

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• We share Personal Information with Government regulators and Government agencies as required under applicable law.

• We share Personal Information with celebrities and other talent, including persons who are leaders and/or well known in their field of expertise, on the Platform.

• We share Personal Information with third-party service providers solely to provide, maintain, host, and support the Platform. Where We provide Personal Information to third-party service providers to assist Us with the Platform, they are required to keep Your Personal Information confidential and secure and to use Personal Information to the minimum extent necessary.

• Where possible, Fanstribe uses third party service providers to report system errors so that We can support and improve the Platform and in such instances the information sent to such third parties will not involve the use of Personal Information.

• We will not sell or license Your Personal Information to third parties except in connection with the sale, merger, or transfer of a product line or division, so that the buyer can continue to provide You with the Platform.

• We reserve the right to disclose Your Personal Information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law. Furthermore, where permitted or required by law, We may also disclose the information We collect from You where We believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Privacy Policy, or as evidence in litigation in which We are involved.

• The Platform may provide links to websites and other third-party content that is not owned or operated by Fanstribe or subject to a Fanstribe Privacy Policy. The websites and third-party content to which We link may have separate privacy notices or policies, and You should check the privacy policies of such third-party websites before submitting Personal Information. Fanstribe is not responsible for the privacy practices of any entity that it does not own or control. If You provide any personal through a third-party site, Your interaction and Your Personal Information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that You familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.

 

6. Cookies

Our Platform may use "cookies" to enhance Your experience. Cookies are small encrypted files, that the Platform transfers to Your computer’s hard drive or on Your mobile / tablet device or through any such device through which You may access the web through Your web browser that enables the Platform to recognize Your browser and capture and remember certain information.

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7. Security

The security of Your Personal Information is important to Us. Fanstribe strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Fanstribe adopts internal reviews of the data collection, storage and processing practices and reasonable security practices and procedures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Fanstribe stores Your Personal Information. You agree that such measures are secure and adequate.

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While We will endeavor to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the no electronic medium / security measure is 100% secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We are not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Fanstribe is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party websites, even if links to such third-party websites are provided on the Platform.

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8. Data Protection Rights

If You need to access Your Personal Information, update or correct Your Personal Information for any reason, You may do so by logging into your account on the Platform or by sending such requests, updates and corrections to Fanstribe at support@Fanstribe.com. If you write to us, we will take all reasonable efforts to incorporate the changes within a reasonable period of time. Kindly note that Fanstribe would retain Your previous Personal Information in its records.

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9. Contacting Us

We can address any questions, comments and concerns that You may have about Our online privacy practices and policy. Please write to Naquia Jiruwala at support@fanstribe.com.

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If You find any discrepancies or have any grievances in relation to the collection, processing, storage, use, disclosure and transfer of Your Personal Information under this Policy, please contact Our Grievance Officer. We will endeavour to respond within an appropriate timeframe.

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The name and contact details of Our Grievance Office is provided below for reference.

Name: Naquia J Sarcar

Email Address: support@fanstribe.com

Contact:
Regency Pinnacle Heights,
Rachenahalli Main Rd,
Manyata Tech Park,
Bengaluru,
Karnataka 560045

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10. Consent

By clicking on the “I accept’ button, You hereby consent to the collection, storage, processing and sharing of any or all of Your Personal Information by Fanstribe as specified under this Policy. You acknowledge that You are providing Your Information out of Your free will.

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You further consent to and authorise Fanstribe to share and transfer any or all of Your Personal Information across borders and from Your country and jurisdiction (including India) to any other countries and jurisdictions across the world, with Our affiliates / agent / third party service provider / partners and other agencies for the Purposes as specified under this Policy.

You will have the option to not provide Your consent, or withdraw any consent given earlier, provided that the decision to not provide consent / withdrawal of the consent is intimated to Us in writing. If You do not provide Us Personal Information or withdraw the consent to provide Us with any of Your Personal Information at any point in time, We shall have the option not to provide the benefits for the purpose of which the said Personal Information was sought.

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You further consent to receiving notifications through text messages, emails and phone calls from Fanstribe and its affiliates, agents, third party service providers, partners and other agencies in connection with any of the Purposes.

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Last updated: 1st July, 2022